Services
We as Europe-SMT are working together with Yamaha IM Europe to support your production and helping you to lower your cost of operations. We are committed to the success of your business and ensure the highest return of investment.
A three-step approach to true partnering
Europe-SMT aims to build a support relationship with you in three steps. What are your support requirements and how we will meet them?
1. Installation Services
2. Operational Services
3. Efficiency Services
1. Installation Services
Providing clarity on Installation Services such as Machine Installation Services, Software Installation Services, Yamaha Transition Services, Training and Service Part deliveries is essential. Europe SMT will communicate these Installation Services prior to your first system installation, and they will serve as the framework for discussion on your further specific support requirements. We will periodically review the agreed
Installation Services to continuously assure alignment of scope and priorities. Once the Installation Services are communicated, agreed and implemented, Europe SMT will focus on further reducing your cost of operations.
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2. Operational Services
Many factors contribute to the cost associated with operating your machines. This cost of operations will be addressed in this Operational Services. As your support partner, Europe SMT will actively work to reduce the cost elements in the areas where our input has the greatest effect for you. We will provide you with the know-how to, for example, minimize your consumption of service parts and optimize your maintenance practices and operational processes. Jointly, we will attack the cost of operations through our maintenance services such as Planned Maintenance, Calibration Services, Software Support Services and Telephone Support Services. We recognize and approach your support requirements and threat them as unique.
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3. Efficiency Services
Europe SMT will work with you to optimize output and yield for your entire line. By addressing the revenue side of the profit equation, we will help you to maximize the Value of Ownership. You will fully utilize the experience and unique technical and process knowledge of the entire Europe SMT organization. With our comprehensive training program, we will support you to keep the high level of knowledge of your team. Also, with a large range of special nozzles, feeders, and grippers you can maximize your quality and reduce your waste. With using the right software and support you can reduce the cost of ownership and maximizing the profits your production line generates. Given the great flexibility of the Yamaha systems, higher profitability is easily achievable. Because we have vast worldwide experience of increasing system performance, we offer the highest value at this level of support.
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